Product Owner

Role Overview

• Own and communicate the product vision, strategy, and roadmap for Atlassian products (including Jira, Confluence), ensuring alignment with Enterprise Technology objectives and broader business strategies.
• Serve as the primary product owner and customer proxy for Atlassian tooling, translating business needs into clear epics, features, and user stories with well-defined acceptance criteria.
• Establish, maintain, and prioritize the Atlassian product backlog and roadmap, balancing near-term delivery, long-term platform health, and strategic outcomes.
• Lead backlog refinement, release planning, and prioritization activities in collaboration with delivery teams, architects, and key stakeholders.
• Partner with and manage third-party vendors providing Atlassian platform engineering, DevOps, and support services, holding them accountable for delivery outcomes, platform stability, performance, cost effectiveness, and adherence to SLAs and standards.
• Own vendor governance activities, including performance reviews, demand planning, capacity management, issue escalation, and continuous improvement.
• Manage Atlassian licensing and subscriptions, including user tier management, cost optimization, renewal planning, compliance, and alignment with usage and business demand.
• Lead product procurement activities for Atlassian and related tools, partnering with sourcing, finance, and legal teams to evaluate options, justify spend, negotiate contracts, and onboard new products or capabilities.
• Ensure Atlassian solutions are designed and delivered for global use, minimizing customization and localization and prioritizing out-of-the-box (OOTB) capabilities wherever possible.
• Actively monitor and manage platform health, including stability, performance, security, scalability, technical debt, upgrades, and overall lifecycle management.
• Ensure alignment with enterprise architecture, security, risk, and governance standards, including data protection and regulatory requirements.
• Collaborate with Scrum Masters, engineers, architects, and other Product Owners to support agile ceremonies, cross-team alignment, and dependency management across the delivery ecosystem.
• Participate in system demos and reviews, validate delivered work against the Definition of Done, and formally accept completed features and enhancements.
• Engage global stakeholders to gather feedback, manage expectations, drive adoption, and continuously improve the value delivered by the Atlassian platform.

Requirements

• Bachelor’s degree in business, computer science, or equivalent relevant experience.
• Strong understanding of the product lifecycle and agile product ownership practices.
• Hands-on experience working as a Product Owner in an Agile environment.
• Experience owning and managing a SaaS-based enterprise platform, including roadmap planning, lifecycle management, upgrades, and platform health.
• Demonstrated experience with Atlassian tools (Jira, Confluence) or similar enterprise work management platforms.
• Experience supporting or enabling AI-driven solutioning, including evaluating use cases, integrating AI capabilities, and ensuring solutions deliver measurable business value.
• Working knowledge of system integrations, APIs, and data flows between enterprise platforms.
• Familiarity with CI/CD pipelines and DevOps practices, including how they support platform stability, automation, and continuous delivery.
• Ability to define product strategy, prioritize competing demands, and make informed tradeoff decisions balancing near-term needs with long-term platform health.
• Excellent verbal and written communication skills, with the ability to effectively engage both technical and non-technical stakeholders.
• Proven ability to build strong relationships across business teams, engineering, architecture, security, and third-party vendors.

Benefits

• Competitive Pay
• Bonus for Eligible Employees
• Benefits Package
• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities
• Health and Work/Life Balance Benefits
• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs