Lead a global team dedicated to driving success across Caterpillar’s Load & Haul portfolio
Ensure customers receive the right machine for the right application—every time
Act as the go-to authority for global application expertise
Conduct Total Cost of Ownership (TCO) analysis and competitive benchmarking
Drive profitability by balancing volume and price realization
Own technical product sales content including value proposition materials
Champion the Voice of the Customer translating insights into actionable product requirements
Support the development of go-to-market strategies and launch new products globally
Oversee financials and Go to Market deliverables as NPI Gateway Steward

Technical Excellence: Knowledge of mining applications , with underground mining experience considered an advantage.
Previous experience in marketing, distribution, product support, field operations, supervisory roles, and/or direct sales.
Value Selling: Strong sales skills to deliver customer value and prioritize high-impact deals.
Customer Focus: Deep understanding of mining industry customer needs and operational challenges.
Products and Services: Knowledge of mining equipment, technology, and related services.
Decision Making and Critical Thinking: Proven ability to analyze complex sales situations, evaluate risks and opportunities, and make informed decisions that optimize deal prioritization and profitability.
Effective Communications: Strong communication skills to clearly convey technical and commercial information.
Negotiating: Expertise in negotiating high-value equipment.
Relationship Management: Ability to build and maintain strong relationships with mining customers, dealers, and internal stakeholders.

Sales Support Manager

Key skills