Lead remediation efforts for high-priority Records Management issues in the region and as part of the global team.
Serve as a strategic gatekeeper between local business teams, Group Records Management, and CRES.
Conduct detailed analysis of physical and electronic records data, document issues, and track remediation and quality improvement initiatives.
Drive knowledge sharing within L&H Re and across Group Records Management.
Implement and champion the future Records Management TOM within L&H Re.
Take ownership of regional Records Management leadership, ensuring quality assurance activities and clear execution of local mandates.
Support integration of Group deliverables into regional business processes.

Prior experience or exposure to Records Management or experience working in insurance or reinsurance on the L&H side.
Demonstrated ability to quickly grasp complex issues, engage constructively, and develop pragmatic solutions within defined governance frameworks.
Strong capability to translate business requirements into high-level process improvements or system/tool change requests.
Excellent communication skills with the ability to tailor messaging to different stakeholder groups.
Proven experience working across regions, divisions, and functions to develop accepted and sustainable solutions.

RE Records Management Manager

Key skills