Home
Jobs
Saved
Resumes
Senior Account Manager at Quench Water & Solar | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Senior Account Manager
Quench Water & Solar
Website
LinkedIn
Senior Account Manager
United States
Full Time
1 week ago
$50,000 USD
No H1B
Apply Now
Key skills
SFDC
Salesforce
Communication
Account Management
Sales
About this role
Role Overview
Support Sales Team and customer requests related to contracts, account updates, billing inquiries, and service request/issues.
Strong analytical skills with the ability to run reports to gather information to solve complex customer issues.
Strong communication skills and ability to work with cross functional teams.
Ability to lead customer meetings to gather and communicate information.
Work independently to solve customer requests or escalations.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Support growth opportunities with sales teams to improve monthly customer revenue.
KPI achievement. Meet/exceed all position specific key performance indicators/metrics (KPI's)
Ability to take feedback and corrective actions from management.
Maintain regular and reliable attendance.
Requirements
Proven account management experience supporting customers and sales team.
Strong analytical skills and the ability to solve complex customer issues.
Ability to work independently and follow procedures/policies.
Detail oriented and with the ability to multi-task in fast moving environment with numerous customers each day.
Strong communication skills with internal cross functional teams and external customers.
Experience in delivering client-focused solutions based on customer needs.
Process Compliance: Follows all documented processes & department policies to provide customer support.
Ability to collaborate and use influence cross-functionally.
Experience with KPI's and reporting.
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel and Outlook). Experience with salesforce.com is a plus.
Excellent verbal and written communications skills.
Bachelor's Degree preferred.
Tech Stack
SFDC
Benefits
Medical, Dental, Vision which start day one
401(k) match of 50% up to 6%
Paid Time Off
Apply Now
Home
Jobs
Saved
Resumes