Key skills
Sales
About this role
Role Overview
- Develop and support the channel 3 year business plan and provide input / feedback to maintain acceleration and development of the eB2B channel for specific Nestlé Health Science categories.
- Analyse, identify, monitor and address specific issues to achieve Nestlé Health Science goals for eB2B e-commerce, commercial spend, share and operating budgets based on trends, category performance, competitive landscape and product mix financial health.
- Effectively manage internal & external partnerships as needed
- Follow Nestlé’s e-Commerce digital best practices, collaborate with the Marketing Team for best in class execution of PDP eContent, Educational Content, Product listings & Shopping Journeys.
- Monitor and manage day to day activities through eB2B platform
- weekly orders & sales, new & returning customers, online conversion and engagement KPIs
- Develop channel plan presentations, leveraging category roadmaps and aligning with brand plans
- Collaborate with CSD for management of discounts & promotional strategy based on pricing dynamics and key seasonal periods, while ensuring respect of balance of trade.
- Liaise with Commercial Team (Revenue Manager, CSDM, Supply Demand Planning) in a timely manner to enable accurate forecasting
- Lead, manage and own forecast accuracy for the channel, and communicate with stakeholders to adjust plans as needed
- Be an eCommerce ambassador for the organization, embedding eB2B WoW within Nestlé Health Science
- Align with key internal stakeholders on strategic business planning
- Support/propose action-based solutions for operational changes and efficiencies
Requirements
- A university degree in a business-related discipline.
- A minimum of 5+ years of experience in eCommerce, and experience within B2B will be considered a strong asset
- Demonstrated understanding of the online shopping funnel and relevant drivers. Knowledge of the eCommerce flywheel will be considered a strong asset
- Fluid capability with ecommerce technology and experience managing large product portfolios
- Ability to communicate efficiently and effectively with multiple stakeholders
- Understanding and ease of execution of Digital Media tactics to drive acquisition
- Comfortable comprehension of Supply Chain & Fulfilment operations
- Self-starter with the ability to think “out of the box” to secure incremental business opportunities
- Computer literacy: Adobe Commerce, MS Office suite of applications, GA4
Benefits
- Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
- Company matched pension plan
- Three weeks of Vacation and five personal days (Personal Paid Holidays)
- Flexible and hybrid work arrangements
- Excellent training and development programs as well as opportunities to grow within the company
- Access to Educational Assistance & Tuition Reimbursement
- Bonus eligibility
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
- Additional discounts on a variety of products and services offered by our preferred vendors and partnerships