Act as the primary point of contact for assigned clients, managing day-to-day relationships and supporting growth initiatives.
Support the development and execution of account plans that outline growth opportunities, success factors, and recommendations.
Identify and pursue revenue opportunities within existing accounts, including upselling and cross-selling products and services.
Lead in client meetings and presentations to drive engagement, adoption, and account growth.
Analyze client data, business trends, and performance metrics to help uncover opportunities for optimization.
Collaborate with internal teams (Sales, Operations, Product, Implementation) to ensure clients receive consistent value from our solutions.
Participate in client onboarding and transitions, helping ensure smooth adoption and early success.
Monitor market and competitor activity relevant to assigned accounts.
Build strong working relationships with clients and serve as an internal advocate for their needs.
Gather and communicate client feedback to support product and service enhancements.

Bachelor’s Degree or equivalent experience.
1–3 years of experience in account management, customer success, sales, or a related field.
Exposure to revenue growth and account expansion activities preferred.

Account Manager

Key skills