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Training Operations Specialist at JetBlue | JobVerse
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Training Operations Specialist
JetBlue
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Training Operations Specialist
United States
Full Time
6 days ago
H1B Sponsor
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Key skills
Communication
Time Management
Collaboration
About this role
Role Overview
Organize and provide all student content, training aids, and Campus information.
Manage email/phone communication (develop/maintain) for all colleges communications.
Support all Campus pre, during, and post-event needs.
Provide classroom setup and support as needed.
Conducts facilities checks to ensure all equipment is operational and reports facilities repairs needed.
Develop and maintain tracking documents for classroom equipment inventory.
Coordinate IT ticket requests needed to support crewmember customer software and/or system access needs for classroom events.
Leader in Residence event preparation support.
Support Campus office orders through approved ordering tool as needed.
Develops and maintains manuals for respective role and review on an annual basis.
Support cost-efficient efforts through collaboration with operational partners.
Process trainee payroll as assigned.
Assist the OSC Admin team with overflow guest registration and breaks coverage.
Support other OSC departments as requested by crewleader.
Support new hire orientation experience tasks as assigned.
Other duties as assigned.
Requirements
High School Diploma or General Education Development (GED) Diploma
One (1) year of customer service experience
Proficient with Microsoft Office suite and SharePoint
Excellent verbal and written communications skills
Excellent organizations and time management skills
Hospitality industry experience
Working knowledge of technology tools
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required, this position is not eligible for visa sponsorship
Benefits
Health insurance
401(k)
Flexible work hours
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