Product Manager

Role Overview

• Own the product roadmap for innovation products, balancing stability, scalability, and incremental customer and business value.
• Translate business goals and partner needs into clear technical requirements, system behaviors, and prioritized delivery plans.
• Partner closely with Engineering to evolve complex systems, manage technical constraints, and sequence work across multiple services and dependencies.
• Define and maintain product contracts (APIs, workflows, data models, eligibility, pricing, entitlements, etc.) that enable reliable integrations and downstream use.
• Identify, prioritize, and resolve structural bottlenecks (technical debt, data gaps, workflow friction) that limit scalability, automation, or partner experience.
• Drive end-to-end delivery of features and platform capabilities, from discovery through build, release, and post-launch performance tracking.
• Use data, logs, and operational signals to monitor product health, detect issues, and guide continuous improvement.
• Work with Data, Engineering, and Operations to ensure accurate instrumentation, reporting, and financial integrity across the product.
• Lead cross-functional tradeoff decisions across reliability, performance, time-to-market, and revenue impact.
• Represent the product in technical discussions with partners, platform teams, and internal stakeholders, ensuring shared understanding of system behavior and constraints.
• Drive documentation, standards, and clarity around how the product actually works, not just what it does.

Requirements

• 4+ years of experience as a Product Manager, experience working on technical, platform, or systems-heavy products is a plus
• Strong ability to reason about complex systems — including APIs, services, data flows, pricing logic, entitlements, and dependencies.
• Experience partnering deeply with Engineering to design, sequence, and deliver scalable solutions in production environments.
• Comfortable translating between business intent and technical implementation without losing fidelity on either side.
• Proven track record of owning live, revenue-critical products where reliability, correctness, and operational efficiency matter.
• Experience working with analytics, logging, or financial reporting to validate that systems behave as intended in the real world.
• Strong judgment in managing tradeoffs between speed, quality, and technical sustainability.
• Clear communicator who can align Product, Design, Engineering, and Operations around shared goals, constraints, and priorities.
• Comfortable operating in ambiguity and legacy environments, bringing structure, clarity, and forward momentum.

Benefits

• RRSP Matching
• Comprehensive Health Plans
• Flexible Paid Time Off
• Travel Experience Perk
• Annual Wellness Perk
• Commuter Perk
• Tenure-based Work From Anywhere Program
• Parental Leave Top Up
• Adventure Pass
• Learning Allowance