This specific role will support PRISM users across various government agencies.
Work with clients to provide a broad range of implementation and integration tasks including requirements analysis, business process analysis, system configuration, testing, training, and post-implementation support
Help drive successful operation of Unison’s product suite by delivering high quality advisory and support services to government contractors
Ensure assigned tasks are performed on target, on time, and on budget, and that client personnel appreciate the value of the work performed
Understand client’s business objectives and help clients achieve their goals
Interaction with senior client leadership to define project goals, execute against plan and manage issues and risks
Consultants are continuously challenged though client projects and build skills towards a fulfilling career.
All consultants receive product and federal acquisition training and receive career development guidance from experienced professionals.

Professional experience with one or more of the following: Prior consulting/training experience, preferably with a top consulting firm
Possesses superior client relationship skills
Exceptional written and verbal communications skills
Self-starter, quick learner, and team player
Proficient in the basics of Microsoft Excel, PowerPoint and Word
BA or BS degree in a related field or equivalent experience
Business experience in government contractor functions such as proposal management, contract management and/or procurement is preferable
Washington DC Metropolitan area

Customer Support Consultant – Occasional Office Visits Required

Key skills