Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses
Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses
Provides governance and oversight may include technology operational risk
Evaluates the control environment by ensuring appropriate controls are in place
Coordinates audits, examinations, and deliverable requirements from internal and external reviewers
Ensures project completion, special assignments, and other ad hoc activities as required
Ensures the Operations Team is in compliance with all regulatory policies and procedures

5-8 years of experience in Finance or Banking
2+ years specifically in Retail Banking fraud risk prevention
Prefer direct experience in fraud prevention, Security Operations and/or Retail Banking
Ability to focus on fraud risk mitigation with a strong focus on customer experience
A strong understanding of the fraud life cycle
Ability to identify specific opportunities within fraud processes to address customer pain points and improve the customer experience
Exceptional attention to detail with strong organizational skills
Excellent written and verbal communication
Excellent time management skills and the ability to work to tight deadlines in an ever changing fast paced environment
Demonstrated ability to influence others including senior management.

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Senior Operational Risk Analyst – New Account Fraud

Key skills