Provide leadership, coaching and development to your team of roughly 8-10 LTD Claims Examiners.
Oversee full, fair, and timely appeal handling for various products, including Disability, Life, Worksite, and Dental claims.
Ensure your team is compliant with all internal processes along with external state and federal regulations.
Ensure your team is meeting department goals.
Build and foster effective relationships across various departments within Lincoln's Group Protection Organization.
Maintain knowledge on current and emerging developments/trends for long-term disability, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions.
Provide training and development opportunities, including stretch assignments, for team members and give honest and open feedback to aid in the development of talent.
Serve as a resource to team members and internal/external stakeholders on more complex assignments/projects.
Review and resolve more complex escalated issues and concerns for assigned area(s) of responsibilities.
Identify and communicate claims trends and issues to management. Develop mitigation plans.

4 Year/Bachelor's degree or equivalent work experience (4 years of experience in lieu of Bachelor's) in Insurance.
5+ Years of experience in Claims that directly aligns with the specific responsibilities for this position, including 2+ years of managerial and supervisory experience
3+ Years of Long Term Disability – required.
Demonstrated strong relationship management skills with internal/external clients with proven ability to develop creative and collaborative approaches.
Confident, comfortable communicator with strong written and verbal communication skills.
Experience with process improvements.

Manager, Long Term Disability Claims

Key skills