responsible for the troubleshooting, maintenance, and repair of our Fire Station Alerting System
able to work independently and as part of a team
serve as a front-line specialist for troubleshooting amplifiers, speakers, audio wiring, signal flow, and audio-related failures
support associated hardware, software, and network components
conduct system checkouts and device setups in preparation for shipping to customers
provide on-call troubleshooting, escalating, and working with Tier2 when required
Requirements
2+ years of work-related experience in the field of IT Support, preferred
Associate’s Degree or higher in Information Technology, Computer Science or related field
Possess a technical school or apprenticeship program in related field of electrical or electronic support must have a minimum of 2-3 years of work-related experience
Knowledge of and experience in configuring desktop and laptop computers with Windows 7 and 10
Must have working knowledge of standard network protocols
Candidate must demonstrate experience in system deployments
Knowledge of troubleshooting hardware related issues remotely
Hands-on experience with professional or commercial audio systems, including amplifiers, speakers, mixers, or digital signal processors
Strong understanding of audio troubleshooting
Benefits
comprehensive package of group benefit programs with enrollment options intended to offer flexibility – in both plan selection and level of coverage to maximize the value of your benefits as cost effective and affordable without compromising quality
equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type