Own end-to-end Revenue Operations support for the Training team, from contract signed through a customer’s first 30 days
Translate company-level revenue strategy into clear, executable operating plans for the Training team
Partner with Sales, Marketing, Training, and central RevOps to ensure alignment across the customer lifecycle
Design, refine, and automate workflows to drive efficiencies within the Training function
Build reporting and dashboards to provide clear visibility into customer lifecycle health and identify opportunities for improvement
Support a team that will be expanding internationally into a number of countries in the next 12 months
Partner closely with the Training team leadership to drive conversion improvements across the post sales funnel (Contract Signed to Customer Graduation)

6–8+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or related fields
Proven experience supporting customer onboarding, activation, or early lifecycle revenue motions
Strong understanding of CRM systems (Salesforce) and analytics tools (Looker, Hex)
Demonstrated ability to translate strategy into scalable processes
Exceptional analytical, communication, and stakeholder management skills
Experience in high-growth, fast-paced environments preferred
Operates with urgency and ownership and is comfortable in ambiguous situations

Senior Manager, Revenue Operations, Training

Key skills