Engagement Manager

Role Overview

• The position supports various activities related to communications, conferences, presentations, platform demonstrations, and platform administration.
• Lead clinical content strategy, development, execution, and ongoing management, including third-party content integration, working collaboratively across the organization.
• Curate clinical and economic content through eNewsletter dissemination, including topics such as pipeline, FDA approvals, and other FormularyDecisions content.
• Provide leadership in developing, testing, and presenting recruitment and engagement strategies among key market segments; develop strategies for continued improvement and growth.
• Develop, actively monitor, report, and present recruitment and engagement metrics based on a deep understanding of key performance indicators (KPIs).
• Lead conference planning and execution for FormularyDecisions team.
• Develop and collaboratively support creation of marketing collateral (HCDM newsletter, custom email templates and outreach, promotional cutsheets, recorded demonstrations) and deliver/participate in virtual demonstrations.
• Manage, guide, and engage key market segments by conducting market research; present key findings to cross-functional teams.
• Support business development efforts including lead generation, conference participation, and research and dissemination.
• Mentor and train junior team members in clinical and managed care concepts.
• Perform other work-related duties as assigned.

Requirements

• Requires a minimum of a bachelor’s degree (in Health Economics, Pharmacy Administration, Biostatistics, Health Services Research, Clinical Epidemiology, Public Health Policy, or relevant field) or six (6) years of equivalent related experience.
• A postgraduate degree (e.g., Ph.D., DrPH, M.D., PharmD) in a relevant discipline is strongly preferred, but not required.
• Requires a minimum of 3 years of experience, preferably in a US managed care organization or related companies, with experience in formulary management services.
• Leadership experience or desire for management responsibilities long-term.
• Ability to think strategically and tactically, applying business insight/acumen and demonstrating critical thought in a complex business environment.
• (Must be creative and possess ability to have a “big picture” viewpoint.)
• Ability to work well in a dynamic, successful consulting firm that maintains high quality standards and demands excellence.
• Superior interpersonal skills, strong project management abilities, and effective analytical skills.
• Excellent writing skills and the ability to communicate complex material in presentations and discussions in a straightforward manner.
• Proficiency in utilizing Microsoft Office applications (Excel, Word, and PowerPoint).
• Customer centric mind set.
• Effective analytical skills to identify, interpret, and leverage insights.
• Supports a learning culture of continuous improvement by identifying and actively participating in and/or leading process improvement and change management initiatives as needed.
• Exhibits outstanding presentation, interpersonal communication, and writing skills; with the ability to influence at a senior level without direct authority (adept at distilling and communicating complex concepts in simple terms verbally and visually).

Benefits

• We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day.
• In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.
• This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.