Inside Sales Specialist

Role Overview

• Conduct outbound telesales calls to targeted customer accounts
• Develop and maintain strong customer relationships
• Conduct prospecting calls to recruit new customers
• Access inventory and order entry platform for customer assistance
• Participate in team huddles and role-play business scenarios
• Enter and maintain data integrity in CRM software
• Comply with policies, procedures, and safety regulations
• Meet performance standards including call productivity and sales growth

Requirements

• Requires 1-2 years of experience in a commission-based selling environment
• Exposure to business administration, accountancy, sales, and marketing fields
• Strong interpersonal skills and ability to make personal connections
• Articulate and courteous phone manner with active listening skills
• Good mathematical and decision-making skills
• Strong time management and organizational skills
• Proficiency in Microsoft Word, Excel, and CRM software

Benefits

• Medical, dental, and vision care
• Comprehensive suite of benefits focusing on wellness
• Support for working families including backup dependent care
• Adoption assistance and infertility coverage
• Family building support and behavioral health solutions
• Paid parental leave and paid caregiver leave
• Variety of training programs and professional development resources
• Mentorship programs and volunteer activities