Director, Claims Risk Management

Role Overview

• Support the VP, Chief Underwriter and Claims Risk Officer.
• Promote excellence and consistency in claims risk assessment across SLF Canada.
• Develop and conduct claim reviews/audits for Individual and Group products within the Claims COE.
• Continuously contribute to the development of the organization’s claims philosophies.
• Recommend and implement changes to claims philosophies, practices and processes and assist with new technologies.
• Champion and advocate for a positive claims experience for all clients of SLF Canada
• Participate in and coordinate reinsurance audits and ongoing communications regarding changes to claims policies.

Requirements

• Industry related courses ACS or ALHC.
• University degree, with preference given to medical, science, legal or business
• Minimum 10 years of claims adjudication experience including deep knowledge of Life, Critical Illness, Disability and Long-Term Care
• Minimum of 5 years in a leadership role
• Problem Solving and Analytical skills
• Strong People Skills
• Bilingualism (French, English, both oral and written) required for Quebec

Benefits

• Health insurance
• Flexible work arrangements
• Professional development opportunities
• Bonuses or incentive plans
• Paid time off
• Employee well-being programs