Support Twilio’s in-house and external counsel in factual development of cases.
Assist with the discovery process, including the collection, retention, and production of documents and data.
Research, draft, and review legal documents, including responses to demand letters and employment-related documents.
Oversee, maintain, and draft existing and new document retention notices.
Prepare documents for court filings.
Create and maintain a repository of legal documents.
Analyze information, documents, and data and provide written analysis to legal counsel.
Work with outside counsel to create legal matter budgets.
Track and manage critical litigation and other deadlines.
Project manage and assist with various ad hoc legal projects.
Help with the development and implementation of processes for efficient operations.

BS or BA degree or paralegal certification with a minimum of 5+ years of paralegal experience with a law firm or in-house legal department.
Excellent written and verbal communication skills with attention to detail and accuracy.
Be a self-starter who works effectively on a geographically-dispersed team with minimal day-to-day supervision.
Knowledge and prior use of e-discovery tools and workflows for data preservation, collection, and analysis.
Excellent on-line research and investigative skills.
Perform well in a fast-paced, deadline-intensive environment.
Be proficient in the use of software, including Google Workspace products (Gmail, Drive, Docs, Sheets, Slides, Meet, Chat, and Calendar), Microsoft Word, and Microsoft Excel, Slack, Zoom, Adobe, Salesforce, Zendesk and DocuSign.
Be willing and able to quickly develop proficiency in unfamiliar software and systems.

Senior Paralegal

Key skills