Supervises stock associates during assigned shifts to ensure proper execution of receiving, stocking, and inventory management procedures while maintaining productivity standards and meeting operational deadlines
Ensures all stock personnel follow proper opening/closing procedures and safety protocols; conducts shift inspections to verify merchandise organization, storage standards, and compliance with asset protection requirements
Coordinates incoming freight operations including receiving, counting, and processing merchandise deliveries; reports shortages, overages, and damaged goods to management within required timeframes while maintaining accurate documentation
Assigns work tasks and priorities to stock team members based on operational needs; provides on-the-job coaching and training to ensure proper execution of stocking procedures and company standards
Manages stock replenishment activities to maintain adequate sales floor inventory levels; coordinates with sales staff to identify out-of-stock merchandise and prioritizes restocking based on business needs
Oversees organization and processing of merchandise returns, damaged goods, and outdated products for vendor credits; maintains proper documentation and ensures timely completion of return procedures
Utilizes inventory management systems to track stock levels, process orders, and maintain accurate records; assists with cycle counts and annual inventory preparations while investigating and reporting inventory variances
Maintains clean, organized, and safe stock areas in compliance with safety regulations; ensures proper storage procedures and equipment maintenance while reporting maintenance needs to management
Collaborates with management on stock performance metrics, staffing needs, and operational improvements while providing feedback on process efficiency and team performance
Requirements
A high school diploma or equivalent is required; an associate degree in Business, Supply Chain Management, or related field can count for 1 of the 3-year requirement
In a supervisory role: 1 years of experience supervising stock or warehouse operations teams preferred
Requires 3-4 years of experience in stock operations, inventory management, or warehouse operations
Knowledge of inventory management systems and stock handling procedures
Understanding of safety regulations and asset protection protocols in retail/warehouse environments