Focuses on financial performance, commercial excellence and brand standard compliance for specialty retail operations with sales up to $3M
Collaborates with operational leadership to support sales growth through brand standard execution, product knowledge training, and visual merchandising excellence
Partners with operational management to establish and maintain brand-specific customer service standards
Oversees and executes inventory management processes related to brand requirements
Conducts regular brand standard audits and store assessments
Serves as primary liaison with Commercial team, brand partners and vendors
Develops and delivers brand-specific training programs for store associates
Monitors and analyzes brand performance metrics, customer feedback, and sales data
Oversees visual merchandising execution
Maintains expert-level product knowledge across assigned brands and categories
Reports regularly to brand partners on performance metrics, compliance status, visual merchandising execution, and market insights
Requirements
Requires 3 years of experience in brand management, visual merchandising, or commercial operations within retail environment
Requires 5 years of experience supporting retail operations with focus on brand standards, merchandising, or commercial excellence
A bachelor's degree in business administration, marketing, merchandising, or related program can count for 3 of the 5-year requirement
Knowledge of retail or consumer goods industry and travel retail concepts
Understanding of brand standards, visual merchandising principles, and commercial compliance requirements
Strong commercial acumen with understanding of brand performance drivers
Ability to analyze sales data and brand metrics to identify opportunities and recommend improvements
Excellent problem-solving and analytical skills
Exceptional communication and presentation skills
Demonstrated expertise in visual merchandising, product presentation, and brand standard execution