Manage a caseload of up to 50 clients, ensuring timely and accurate delivery of services.
Coordinate with internal and external resources to meet client needs and expectations.
Maintain regular communication with clients to provide updates, gather necessary information, and address any concerns or inquiries.
Demonstrate a high level of attention to detail when reviewing and analyzing large volumes of source documents to identify relevant information.
Proactively manage client expectations and provide exceptional customer service throughout the case management process.
Take initiative and be a self-starter, capable of working independently and efficiently.
Exhibit strong written and verbal communication skills, with the ability to convey complex information clearly and effectively.

Bachelor's degree in a relevant field (e.g., Business Administration, Legal, Project Management) preferred.
Previous experience in legal case management, client legal services, or a related legal field is advantageous.
Experience with EB-5 is highly preferred.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software applications.
Ability to thrive in a fast-paced environment and adapt to changing priorities.
Strong organizational skills and the ability to manage time effectively.
Demonstrated ability to work well under pressure and meet deadlines.
Proactive approach to problem-solving and decision-making.
Excellent interpersonal skills and the ability to build rapport with clients and colleagues.

EB-5 Case Manager

Key skills