Monitoring Consultant
United States
Contract
3 days ago
$55 USD
No H1B
Key skills
AnsibleAzureITSMPythonServiceNowSplunkSQLBashPowerShellAnalyticsAzure MonitorDatadogDynatraceCI/CD
About this role
Role Overview
- Design, implement, and enhance enterprise monitoring and observability solutions
- Automate monitoring workflows to reduce manual effort and improve service reliability
- Support Azure and on-prem infrastructure monitoring (agents, APIs, SNMP, WMI)
- Develop and maintain SOPs, runbooks, service maps, and monitoring documentation
- Integrate monitoring data with ServiceNow for incidents, changes, and problems
- Track SLAs, MTTR, root cause analysis, and operational performance metrics
- Collaborate with Change, Incident, and Problem Management teams (ITIL aligned)
- Support disaster recovery planning and monitoring validation
- Ensure compliance with Commonwealth IT policies and standards
Requirements
- 5+ years of experience in IT infrastructure monitoring, automation, or observability
- Strong proficiency in PowerShell and one scripting language (Python, Bash, or SQL)
- Hands-on experience with Azure Monitor, Log Analytics, KQL, Ansible
- Experience with Azure Automation and CI/CD pipelines
- Monitoring tools experience: SCOM, SquaredUp, Dynatrace, Datadog, or Splunk
- Experience with ServiceNow or similar ITSM platforms
- Knowledge of API integrations and secure authentication
- Understanding of ITIL practices (Change, Incident, Problem Management)
- Bachelor’s degree in IT, Computer Science, or related field
Tech Stack
- Ansible
- Azure
- ITSM
- Python
- ServiceNow
- Splunk
- SQL
Benefits
- Hybrid work with minimum 1 day per week onsite
- Long-term contract with potential extension