Key skills
Communication
About this role
Role Overview
- Lead client projects to implement or enhance Employer Services solutions
- Manage and maintain project plans, documentation, milestones, and regular status communications
- Coordinate and collaborate with other teams, client SMEs, and third‑party vendors
- Prepare, coach, and guide clients for successful program rollouts
Requirements
- 4 years' experience in Implementation, Professional Services, or Consulting
- Excellent client service skills
- Strong communication, analytical, problem-solving, and organizational abilities
- Experienced with client data files and API‑based integrations
- Quick to learn evolving technologies and adaptable to changing client needs
- Ideal experience includes WOTC, UCM, and/or Employment Verification services
Benefits
- Flexible Time Off: 15 Days
- 401K with a 4% company match with immediate vesting
- Comprehensive health, dental, and vision plans
- 5 sick days each calendar year
- 12 paid company holidays and 2 paid volunteer days
- Annual performance-based bonus target of 10%