Supports Ambetter Brokers and the Sales team with commission & contracting related questions
Collaborates with leadership team and internal teams on member related issues
Partners with Sales team to make outreaches to brokers to secure and retain membership
Handles provider issues that brokers call or email about
Researches commission issues to determine broker commission payments
Performs other duties as assigned and complies with all policies and standards

High School Diploma / GED
1+ year of customer service or health insurance industry experience
Department of Insurance Life/Health License is required, or ability to obtain license within 120-days of being hired

Broker Sales Support Specialist I

Key skills