Serve as a business-side subject matter expert for pension administration processes, statutory requirements, and employer reporting rules.
Collaborate with IT, vendors, consultants, and internal stakeholders to define, document, validate, and test business requirements and system functionality.
Analyze existing business processes and recommend improvements aligned with best practices, system capabilities, and compliance requirements.
Support User Acceptance Testing (UAT), including development and review of test scenarios, validation of outcomes, and coordination of issue resolution.
Assess operational readiness and support change management activities related to system implementation.
Requirements
A bachelor's degree in business administration, computer science, information technology or related field.
4+ years of experience with public pension systems or related regulated environments
3+ years of experience as a business analyst, project manager or related skill set