Ability to identify and drive meaningful improvement within the Claims organization.
Monitor metrics and identify trends, actively participating in a cross functional team to understand root causes.
Opportunity to connect newsworthy macro trends to claims trends and operational performance.
Drive progress and consult on important initiatives through engagement in the Auto Value Stream.
Compile monthly reporting exhibits and deliver insights to segment and actuarial leaders at monthly meetings.
Develop presentation material for a senior leadership audience.

Bachelor’s degree preferred; experience in data analysis or performance analytics preferred.
Demonstrated strong data analytics skills and familiarity with various tools used for data exploration, analysis and visualization (e.g. Snowflake, Oracle, Excel, Tableau, ThoughtSpot, etc.)
Strong SQL skills preferred with ability to manage and manipulate large data sets.
Auto claim experience is a plus.
Proven ability to collaborate with business partners to deliver on actionable insights.
Strong communication skills and ability to build strong partnerships.
Ability to execute on multiple projects concurrently while managing competing priorities and plans to meet business goals and objectives.
Ability to lead without having formal authority and to work both independently as well as in a team environment.
Flexibility and willingness to adapt to changing trends (operational, industry, and technological)
Strong attention to customer needs and capability to translate into actionable solutions.
Documented track record of creating innovative data solutions; passion for delivering outcomes.
Understanding of the Agile framework is a plus.

Senior Consultant, Performance Analytics – Auto Physical Damage Claims

Key skills