Nurse Manager

Role Overview

• The Nurse Manager is responsible for the operational functions the nursing unit(s) he/she oversees.
• Provides excellent service to our customers (internal and external) is one of the fundamental objectives of Lexington Medical Center.
• Measures and monitors patient/customer satisfaction.
• Reviews patient/customer feedback and develops action plans with staff to meet goals.
• Builds and strengthens relationships based on mutual respect and trust.
• Fosters cooperation, open communication, and collaborative decision making among peers and staff.
• Models service excellence.
• Exemplifies and holds others accountable adhering to LMC’s Service Expectations policy.
• Serves as patient/family advocate.
• Ability to acquire and administer human, financial, material and information resources in a manner that instills staff and customer trust and accomplishes the organization’s mission.
• Proficient in human resource management, developing employees by offering challenging growth opportunities and managing performance by overseeing work, providing feedback and holding employees accountable for unsatisfactory behavior.
• Measures and monitors employee satisfaction.
• Reviews feedback and develops action plans with staff to drive improvement.
• Fiscal accountability.
• Assesses technology needs of assigned areas and develops and implements plan.
• Proficient use of business tools/technologies.
• Proficient time management, prioritization and critical thinking skills.
• Provision of high standards of care and practice in area(s) of responsibility.
• Compliance with regulatory standards.
• Awareness of current trends and best practices and implementation of proven/best practices as appropriate.
• Develops, implements and monitors work plans with measurable outcomes paying attention to key indicators and making adjustments to meet desired outcomes.
• Serving as a positive change agent and excellent collaboration skills.
• Holding self and staff accountable for quality of care.
• Identifies opportunities for improvement, motivates others to seek opportunities to improve processes through innovation and creativity.
• Providing a safe environment for patients and employees, addressing concerns in a timely manner.
• Creates a compassionate, supportive environment for patients and staff.
• Delivers messages effectively through both oral and written communication: Uses effective communication skills such as active listening, conflict prevention, conflict management/resolution, negotiation and effective problem solving.
• Adapts to various audiences and professionally delivers information in an accurate, concise, timely, and respectful manner.
• Uses effective presentation skills.

Requirements

• Minimum Education: Bachelors of Science in Nursing
• Minimum Years of Experience: 3 Years of Experience as an RN (At least 2 Years Should be in a Leadership Position/Capacity)
• Required Certifications/Licensure: Current RN License to Practice in the State of South Carolina; National Nursing Certification in Specialty at Time of Hire (or must be required within 6 months of Hire/Promotion); Maintains Current CPR certification

Benefits

• Day ONE medical, dental and life insurance benefits
• Health care and dependent care flexible spending accounts (FSAs)
• Employees are eligible for enrollment into the 403(b) match plan day one. LHI matches dollar for dollar up to 6%.
• Employer paid life insurance – equal to 1x salary
• Employee may elect supplemental life insurance with low cost premiums up to 3x salary
• Adoption assistance
• LHI provides its full-time employees employer paid short-term disability and long-term disability coverage after 90 days of eligible employment
• Tuition reimbursement
• Student loan forgiveness