Lead the end-to-end delivery of complex, multi-year programs spanning mobile apps, cloud applications / infrastructure, and connected vehicle experiences.
Contribute to strategic planning and resource orchestration across the portfolio; proactively identify structural constraints and optimize capacity against priorities.
Leverage a deep understanding of cloud/mobile/vehicle interdependencies to shape technical direction, assess engineering trade-offs, and guide teams through complex design decisions.
Build consensus across diverse global teams and senior leadership. Establish rigorous scope-control processes and manage the impact of changes on the program baseline.
Establish proactive risk-mitigation systems and governance frameworks. Actively manage identified risks, driving impediments to closure. Define and track Technical Success Metrics (KPIs/QoS) to drive data-based improvements and engineering excellence.
Influence without direct authority across software systems and divisions. Drive a culture of continuous improvement, blameless risk escalation, and team-level mentoring.
Detect trends across data sets to frame high-impact decisions and resolve interdependency challenges that span multiple software domains.

Bachelor’s Degree in Engineering, Computer Science, or equivalent work experience.
8+ years of experience in technical program management within highly complex systems, including multiple successful release cycles of consumer-facing software at scale.
6+ years of experience leading cross-functional projects across Cloud, Mobile, or Embedded systems.
Deep experience with Agile methodologies and enterprise-level project management tools (e.g., JIRA, Confluence).
Proven ability to communicate complex technical concepts to both engineering teams and non-technical executive stakeholders.
Domain Depth: Expertise in cloud-native architectures, API management, and consumer-facing mobile apps.
Strategic Acumen: Ability to thrive in unstructured environments and independently manipulate scope-cost-time-quality levers to achieve goals.
Data-Driven: Strong analytical skills with experience leveraging large volumes of data to identify opportunities in planning or delivery.
Leadership: Experience implementing organizational processes (PDCA, Retros) and mentoring other TPMs or engineers.
Customer Obsession: Demonstrated pattern of developing empathy for the end-user to inform delivery plans.

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

Staff TPM – Cloud/Mobile Operations

Key skills