Business Operations Specialist I

Role Overview

• Supports the Security & Branch Support Services (SBSS) team
• Assists with access control processes, including issuing, activating, modifying, and deactivating system and physical access
• Supports compliance with Global Security standards
• Collaborates with multiple teams to support daily operations and projects
• Applies technical and analytical skills in accordance with established policies and procedures

Requirements

• Ability to follow and interpret instructions and procedures to accomplish assignments
• Working knowledge of word processing, spreadsheet, database, and presentation software
• Progressively responsible experience that demonstrates knowledge, understanding, and application of operational support skills, methods, and procedures, preferably in a financial institution
• Demonstrated data gathering and organizational skills
• Good written, verbal, and interpersonal skills

Desired Qualifications

• Education above the high school level with course concentration in business or related field
• Knowledge of, and experience with, credit union or retail banking operations
• Knowledge of Navy Federal Credit Union, its organization, operations, policies, procedures, products, and services

Benefits

• Highly competitive pay
• Generous benefits and perks