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IT Systems Administrator, Tier 2 at MyVA Support | JobVerse
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IT Systems Administrator, Tier 2
MyVA Support
Remote
Website
LinkedIn
IT Systems Administrator, Tier 2
United States
Full Time
3 days ago
No H1B
Apply Now
Key skills
AWS
Azure
Cloud
DNS
Firewalls
Communication
Collaboration
About this role
Role Overview
Resolve escalated technical issues related to systems, networks, and cloud platforms.
Manage and support Microsoft 365 and cloud environments (user accounts, permissions, configurations).
Administer Windows and Mac environments across multiple client accounts.
Configure and maintain networking components (firewalls, VPNs, Wi-Fi, VLANs).
Monitor systems using RMM tools and respond to alerts proactively.
Manage backups and assist in disaster recovery procedures.
Maintain endpoint security tools and ensure patch compliance.
Support onboarding and offboarding of users (account setup, access control).
Document technical procedures and system configurations accurately.
Escalate complex or architectural decisions to the Senior Engineer when necessary.
Contribute to workflow automation and system improvements when applicable.
Requirements
3+ years of experience in IT support or systems administration.
Strong knowledge of Windows, Mac, networking basics (VPNs, firewalls, DNS).
Experience with Microsoft 365 administration.
Familiarity with RMM and ticketing systems.
Basic understanding of cloud platforms (Azure or AWS preferred).
Experience working in an MSP or multi-client environment (preferred).
Strong troubleshooting skills and ability to work independently.
Good English communication skills (B2 minimum).
Reliable workstation and stable internet connection.
Tech Stack
AWS
Azure
Cloud
DNS
Firewalls
Benefits
Contractor-based collaboration with long-term stability.
Fully remote position with flexible work environment.
Opportunities for professional growth and technical specialization.
Apply Now
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