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Medical Virtual Assistant at Virtual Rockstar Careers | JobVerse
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Medical Virtual Assistant
Virtual Rockstar Careers
Remote
Website
LinkedIn
Medical Virtual Assistant
United States
Full Time
6 days ago
$6 - $7 USD
No H1B
Apply Now
Key skills
Communication
About this role
Role Overview
Confirm patient appointments and manage scheduling
Handle patient inquiries via phone and email, providing accurate information and assistance
Maintain patient records and ensure data accuracy and completeness
Greet patients warmly and provide directions within the facility
Ensure patient privacy and confidentiality at all times
Follow up with patients post-session to ensure satisfaction and address any concerns
Manage referrals from other healthcare providers and coordinate appointments
Send personalized communications to patients as needed
Verify patient insurance coverage and benefits
Obtain pre-authorizations for medical procedures from insurance providers
Update patient files with current insurance information and explain insurance benefits to patients
Liaise with insurance companies to clarify coverage details and resolve issues
Respond promptly to patient inquiries regarding insurance and billing
Maintain electronic medical records (EMR) accurately and securely
Answer calls and assist patients virtually with professionalism and empathy
Perform data entry tasks and generate basic reports as required
Assist with filing, equipment maintenance, and other administrative duties as assigned
Requirements
Proven experience as a Medical Virtual Assistant or similar role in a healthcare setting
Knowledge of medical terminology, insurance procedures, and patient care protocols
Experience with A2C Medical, FormDr, Availity, and Dropbox preferred
Strong communication skills, both verbal and written
Excellent organizational and multitasking abilities with attention to detail
Ability to maintain patient confidentiality and adhere to HIPAA regulations
Proficiency in using electronic medical records (EMR) systems and other relevant software
Compassionate demeanor with a commitment to patient-centered care
Flexibility to adapt to changing priorities and a dynamic work environment
Benefits
Competitive salary commensurate with experience
Opportunities for professional development and growth
Work in a dynamic and supportive team environment
Make a meaningful impact by helping to build and strengthen families in the Philippines
Apply Now
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