Key skills
CommunicationProblem SolvingNegotiationSales
About this role
Role Overview
- Analyze credit data to determine the degree of risk involved in extending credit
- Make decisions to approve or deny the extension of credit within set credit authority established by senior management and State/Federal laws
- Develop sufficient dealer relationships that ensure volume objectives and credit quality
- Capture automotive finance contracts that meet GM Financial profitability criteria for pricing and performance
- Ensure compliance with applicable policies and procedures
- Ensure branch office cooperation with other departments to maximize efficiency within the company
- Ensure all queues are worked to acceptable service levels
- Perform outbound telemarketing calls to the dealer customer
- Conduct joint dealer calls with Dealer Account Representative (DAR) on an as needed basis
- Ensure proper documentation is received on all deals
- Negotiate loan terms
- Communicate clearly and effectively with a wide variety of internal and external people, both in formal and informal circumstances, and where necessary to gain their agreement and acceptance
Requirements
- Knowledge of sales, credit and funding processes in consumer finance
- Knowledge of motor vehicle retail installment documentation
- Knowledge of the company’s credit policies
- Working knowledge of consumer credit, credit laws and regulations
- Knowledge of the retail automobile finance industry
- Knowledge of indirect retail auto financing
- Knowledge of State and Federal regulatory requirements
- Knowledge consumer finance and banking environment
- Strong analytical and problem solving skills
- Superior customer relations skills
- Effective communication skills including verbal, written, and presentation
- Sales skills necessary to develop and maintain productive dealer relationships
- Negotiation skills
- High School Diploma or equivalent required, Bachelor’s Degree preferred
- 2-3 years of relevant experience preferred
Benefits
- Generous benefits package available on day one to include: 401K matching
- bonding leave for new parents (12 weeks, 100% paid)
- tuition assistance
- training
- GM employee auto discount
- community service pay
- nine company holidays