Director of Card Fraud

Role Overview

• Lead strategies reduce fraud losses across the credit card lifecycle with a heavy emphasis on origination and the first 30 days, while balancing onboarding friction, operating expenses, and customer experience
• Chair the cross-functional Card Fraud Business Area with team members from operations, product, engineering, decision science, analytics, risk management, compliance, and finance
• Partner closely with Decision Science team to evaluate performance, develop new approaches, and lead efforts on the acquisition of high-performing data sources
• Accountable for overall card fraud performance and financial targets

Requirements

• Fraud risk management experience in a fast growing consumer lending business; proven ability to “own a loss target” and manage it effectively; practical expertise on strategies to manage risk for fully-digital consumer lending origination
• Demonstrated success working in a matrixed organization and partnering with a strong data science / decision science / fraud analytics team
• Practical/operating understanding of statistical modeling
• Practical/operating understanding of machine learning principles
• Demonstrated understanding of the best practices and leading third-party solutions in the fraud data space, including credit bureaus, public records, network risk scores, digital identity and footprint, etc.
• Vendor management skills; knows how to negotiate and drive effectiveness with data suppliers and partners
• Experience in credit card transaction risk modeling
• Experience operating on Fiserv Defense Edge platform for credit card transaction risk modeling

Benefits

• Competitive pay and stock options
• Unlimited PTO
• Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Parental Leave
• Newly added HSA and Pet Insurance
• 401K Plan with Matching
• Cell Phone Stipend
• Casual Dress
• Team based strategic planning + Team owned deliverables