Sales Support Representative
United States
Full Time
2 days ago
No H1B
Key skills
ERPTableauAnalyticsSalesforceCRMSAPSales
About this role
Role Overview
- Provide guidance, assistance and support to sellers to optimize their time spent engaging with customers and reduce the time dedicated to internal tasks
- Coordination
- partnering with teams such as Customer Care to help expedite and resolve critical sales-related issues affecting customers
- Support
- guiding sellers to the appropriate internal resources within RA, streamlining inquiries to ensure efficient access to processes, tools, or contacts
- Navigation
- providing support to sellers on specialized, high-context tasks related to internal processes and tools that are outside of seller's core responsibilities
Requirements
- High school diploma or equivalent
- Legal authorization to work in the U.S.
- 2 or more years of experience in operations support
- Experience with ERP and CRM applications
- Salesforce, SAP
- Experience with analytics or reporting software
- PowerBI, Tableau, Qlik
Tech Stack
- ERP
- Tableau
Benefits
- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.