Manager – Software Audit, Rationalization, Compliance

Role Overview

• Enable adoption and sustainability of Software Asset Management (SAM) capabilities across the enterprise, supporting continuity and compliance of software usage and licensing.
• Safeguard GapTech and the broader business from financial, operational, and reputational risks associated with software non-compliance by ensuring accurate visibility into software entitlements and consumption.
• Minimize risk and business disruption by proactively managing software license utilization, guiding teams on compliant use of software products, and communicating remediation paths when exceptions arise.
• Leverage SAM tools and data sources to analyze entitlement vs. consumption across both packaged and SaaS software, ensuring licensing compliance and cost optimization.
• Collaborate with software product owners to define, implement, and continuously improve point-of-installation validation processes that enforce compliance before deployment.
• Proactively monitor and manage installations of packaged software in partnership with IT Operations and Product teams to avoid over-consumption and mitigate audit exposure.
• Integrate SaaS subscription tracking and governance to prevent over-assignment or underutilization of licenses, reducing the likelihood of true-up or unplanned renewal costs.
• Partner closely with the SAM Senior Manager to evaluate and prioritize compliance and risk exposure using a defined risk-versus-impact framework.
• Ensure contract, entitlement, and procurement data in SAM systems are accurate, complete, and current to support trustworthy compliance reporting and vendor negotiations.
• Coordinate and support software license audits and reviews, providing accurate data, maintaining documentation of entitlements, and managing audit response processes.
• Collaborate cross-functionally with Procurement, Finance, Legal, and Product teams to establish and enforce license compliance controls and to inform future sourcing decisions.
• Identify optimization opportunities through research, data analysis, and trend monitoring, driving continuous improvement in SAM processes and tool utilization.
• Deliver clear communication and reporting on compliance posture, trends, and risks to leadership, promoting transparency and accountability across the software lifecycle.

Requirements

• Bachelor’s degree in Information Technology, Business, or a related field (or equivalent work experience).
• 5+ years of experience in Software Asset Management, IT Asset Management, or IT Procurement, with a focus on software license compliance (or equivalent work experience)
• Strong understanding of software licensing models (perpetual, subscription, SaaS, user-based, processor-based, etc.) across major publishers such as Microsoft, Adobe, IBM, Oracle, and others.
• Experience with SAM and discovery tools such as Flexera, ServiceNow SAM, or other enterprise license management platforms.
• Proven ability to analyze entitlement and consumption data and translate findings into actionable compliance insights.
• Familiarity with SaaS management and usage analytics tools for subscription tracking and optimization.
• Demonstrated ability to collaborate cross-functionally across IT, Procurement, Legal, and Finance to address compliance and risk.

Tech Stack

• Oracle
• ServiceNow

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development