Lead intake, prioritization, and delivery of analytical and reporting requests in USCM Ops
Translate ambiguous business questions into structured analyses and clear recommendations
Partner cross-functionally to ensure data accuracy, shared definitions and coordinated business objectives
Deliver executive level insights, narratives, and presentations
Identify gaps and opportunities to generate business insights, dashboards, etc.
Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory behavior
Have an ownership mindset, and potentially P&L accountability for a business segment
May manage and develop a team of analysts
Develop and implement new product and pricing strategies for various lending products
Lead direct to consumer marketing efforts for select products, and strategic intent for products distributed through various channels
Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior
Coordinate across the line of business to manage and sequence delivery of business intent, build business requirements and execute against the product strategy
Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
At least 2 years of experience in quantitative analysis
At least 2 years of experience in qualitative analysis
At least 1 year of experience in people management
At least 1 year of experience in project management
Master’s Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering (Preferred)
5+ years of experience in quantitative analysis (Preferred)
5+ years of experience in qualitative analysis (Preferred)
2+ years of experience in people management (Preferred)
2+ years of experience in product development (Preferred)
2+ years of experience in financial modeling (Preferred)
2+ years of experience in economic forecasting (Preferred)
2+ years of experience in project management (Preferred)

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Senior Business Manager – US and Canadian Markets Operations

Key skills