Work with the product, UX, legal review, and delivery teams to produce insightful content strategy plans, taxonomies, tagging strategies, content maps/matrices, and shepherding content through the governance processes
Researching and staying up to date on the latest developments in terms of search engine optimization, content trends and consumer behavior
Ensuring quality and consistency across content
Support the writing, edit, testing, and improvement of content that makes our products and experiences easier to use across Exact Sciences products and experiences
Auditing experiences to help understand and assess the content and be able to provide strategic recommendations for moving forward
Facilitate the collaborate and influence design decisions with multiple team members, including product, UX, development, copywriting, and key stakeholders
Create inclusive content strategies to foster a welcoming environment regardless of background, sexual orientation, gender expression, religion or ethnicity, and model these behaviors for the organization
Document content and approvals according to established processes
Create process and policy documents including governance guides
Help facilitate design sessions, ideation of product, design reviews, and appropriate sprint ceremonies and processes
Understand and prioritize problems, opportunities, and solutions that contribute to the product roadmap, strategy, and vision leveraging data, research, industry trends, and BU objectives
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Ability to effectively manage legal reviews and feedback cycles.
Requirements
Bachelor’s degree in Design, Marketing, Business, Life Sciences, Engineering, or related field of study; or High School Degree/General Education Diploma and 3+ years of relevant experience
3+ years of experience in UX writing, content design, and content strategy
Experience in Figma, Miro, and other design tools
Experience in simplifying and communicating complex ideas to broad audiences
Experience in managing a content creation process from strategy to delivery of final product
Experience in creating information architecture for complex products
Experience in collaborating with and influencing product, engineering, design, and operational teams
Experience in mobile optimization as well as other screen sizes
Experience with content management systems and user testing tools
Experience in creating and leveraging user personas
Experience with the principles of Agile/Scrum/Kanban
Experience in writing for SEO objectives
Advanced understanding of accessible, inclusive, and equitable design
Strong organizational and time management skills with a proactive and logical approach to workload and ability to work both independently and within a team
Demonstrated ability to perform the Essential Duties of the position with or without accommodation
Benefits
paid time off (including days for vacation, holidays, volunteering, and personal time)
paid leave for parents and caregivers
retirement savings plan
wellness support
health benefits including medical, prescription drug, dental, and vision coverage