Engage with our valued customers through phone calls and emails to evaluate orders and account status
Work closely with team members to create ways to bring in cash and future revenues
Process credit applications as assigned through daily queue
Process daily order review queue to determine if the potential order can be fulfilled
Manage rejected/returned emailed statements and invoices listing to direct them to the proper location and update customer contact information
Solve problems quickly and create resolutions that collect cash from revenue on a regular basis

Potential for quarterly profit-sharing bonus
Hybrid Work schedule
Monthly IT stipend
Team member appreciation events and recognition programs
Volunteer opportunities
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
Health insurance
401(k) with match
Employee assistance programs
Paid time off
Paid sick time off
Paid holidays
Paid parental leave
Professional development opportunities

Credit & Collections Specialist

Key skills