Key skills
LeadershipMentoring
About this role
Role Overview
- Investigate all contestable life, disability, annuity and complex incontestable claims
- Process payment and reviews of claims
- Provide leadership and mentoring to claims staff
- Handle claims escalations via phone and email
- Perform quality audits and call monitoring
- Maintain claim registers for accurate financial reporting
- Support company or team initiatives
Requirements
- Bachelor's degree or equivalent experience required
- 3+ years of experience investigating contestable life and/or disability claims
- LOMA and/or ICA coursework preferred.
Benefits
- Flexible working arrangements (in-office, hybrid, remote)
- Reasonable accommodations for applicants and candidates with disabilities