Onboarding Coordinator – Contract

Role Overview

• Monitor and respond to the onboarding email inbox daily
• Answer routine onboarding questions
• Escalate complex issues as needed
• Maintain clear, professional, and timely communication
• Track completion of pre-boarding and onboarding tasks
• Send reminder emails and text messages to ensure deadlines are met
• Proactively follow up with new hires who are missing required steps
• Maintain tracking systems (Notion, Google Sheets, LMS, etc.)
• Take attendance for onboarding sessions and required trainings
• Ensure all new hires attend scheduled orientation sessions
• Follow up immediately with no-shows via email and text
• Maintain attendance documentation
• Monitor required training completion (LMS, compliance modules, etc.)
• Send reminders and escalation notices for overdue trainings
• Maintain accurate records of completion status
• Maintain onboarding trackers and status dashboards
• Prepare onboarding materials as needed
• Support calendar coordination for onboarding sessions
• Complete additional onboarding related administrative tasks as assigned

Requirements

• 2+ years of administrative, coordination, or operations experience
• Experience in HR, onboarding, or people operations preferred
• Strong organizational skills and ability to manage multiple work streams
• Exceptional follow-through and attention to detail
• Comfortable sending proactive reminders and holding people accountable
• Strong written communication skills
• Proficiency with Google Workspace; experience with Notion or LMS platforms is a plus