Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
Provides governance and oversight may include (not limited to) technology operational risk, risk for example.
Evaluates the control environment by ensuring appropriate controls are in place.
Coordinates audits, examinations, and deliverable requirements from internal and external reviewers by supporting coordinating activities.
Ensures project completion, special assignments, and other ad hoc activities as required.
Ensures the Operations Team is in compliance with all regulatory policies and procedures.

5-8 years relevant experience
Prior Fraud and/or Disputes experience preferred
Intermediate skill level with RSM, CSM, EFD, Eclipse systems preferred
Regulation E and Regulation Z policy and procedure knowledge preferred
Excellent verbal and written communication skills
Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
Demonstrated understanding of operational risk and gap identification
Ability to prioritize and manage multiple projects simultaneously
Ability to present a compelling case to influence others where appropriate.

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

Senior Operational Risk Analyst – Disputes, Abuse

Key skills