Process discovery and reengineering
Facilitate collaborative workshops with business units
Identify bottlenecks, errors, and scalability constraints
Redesign and streamline workflows
Collaborate with the Senior Solutions Architect
Translate business needs into clear requirements
Serve as the primary interface between business subject matter experts and the technical team
Coordinate user acceptance testing (UAT)
Promote the organizational maturity required for change
Work closely with stakeholders to ensure adoption of new workflows
Ensure business ownership and accountability for the new optimized processes
Quantify gains and track time savings

Optimization mindset
Strong influencing skills
Process design experience: Over 7 years in business process improvement (Lean, Kaizen, Continuous Improvement)
Technological fluency: solid understanding of AI and automation (iPaaS, LLMs)
Strong analytical rigor
University degree in business administration, engineering, information systems, or a related field

Senior Process Optimization Consultant, Automation and AI

Key skills