Role Overview

Execute proactive business development campaigns and territory plans to identify, qualify, and engage prospective B2B clients in the field.
Conduct regular site visits, face-to-face meetings, and virtual presentations to demonstrate the value of the organization’s technological solutions and call center services.
Manage the end-to-end sales pipeline for assigned regional accounts, from initial outreach and discovery to proposal delivery and contract execution.
Maintain meticulous records of all field activities, pipeline progression, and customer interactions within the organization's CRM system.
Collaborate closely with the Sales Manager and internal support teams (Marketing, Operations) to align field messaging with broader corporate strategies and product capabilities.
Gather and relay market feedback, competitor activities, and emerging customer needs to internal stakeholders to aid in continuous product and service improvement.
Prepare and present tailored commercial proposals, utilizing standard pricing models and financial frameworks to ensure mutually beneficial client agreements.

Requirements

1 to 3 years of related experience in sales, business development, marketing, or a customer-facing relationship role.
College degree in Business or equivalent work experience is required
Authentic Relationship Building: Cultivates natural, trusting connections with prospects and internal peers, utilizing strong interpersonal awareness and high emotional intelligence (EQ) to navigate diverse client environments.
Resilient Drive & Initiative: Demonstrates a self-starting, highly energized approach to business development, maintaining focus, motivation, and a positive outlook when faced with setbacks or long sales cycles.
Collaborative Team Mindset: Balances professional confidence with humility, actively contributing to a supportive team culture and recognizing that collective success is as important as individual achievement.
Organized Problem Solving: Approaches customer operational challenges with a detail-oriented mindset, gathering relevant facts to propose practical, tailored solutions.
Engaging Communication & Influence: Exhibits strong professional presence and persuasive communication skills, adapting messaging to resonate effectively with various stakeholders.
Commercial & Financial Acumen: Applies a functional understanding of fundamental business and financial principles to communicate return on investment (ROI) and value propositions clearly.
Customer-Centric Technology Aptitude: Leverages data, CRM platforms, and marketing insights effectively to understand customer needs and streamline the field sales workflow.

Benefits

Health and Wellness: Healthcare, dental, vision, disability, life insurance, and mental health benefits for associates and their families.
Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
Work-Life Balance: Flexible time off, paid sick leave, and ten paid holidays annually.
Family Support: Parental planning benefits to assist associates through life’s milestones.
Bonus/Incentive Programs

Key Account Manager

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