About this role
Role Overview
- This position is assigned a variety of regulatory activities for the review of applications and the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco.
- This position works independently performing professional work involving eligibility determination activities for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations.
- This challenging position provides the selected applicant the opportunity to help businesses open in Florida and/or assist our industry members with ensuring they maintain compliance with licensing laws.
- Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
- Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
- Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
- Independently evaluating qualifications and requirements to determine eligibility for licensure.
- Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance.
- Effectively communicating with the supervisor in the event of a denial for further action.
- Updating all necessary systems, logs, and other applicable data systems consistently and accurately.
- Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
Requirements
- Must have two (2) years of customer service experience.
- Must have experience using Microsoft Office Suite (Microsoft Word, Excel, and PowerPoint).
- Must be able to travel for training and meetings as assigned.
- Preference will be awarded to applicants possessing experience with inputting and/or reviewing data within an automated data records system and to those who possess experience working with Versa Regulation licensing system and OnBase.
Benefits
- State of Florida retirement package: 3% employee contribution required.
- Nine annual paid holidays and one personal holiday
- Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
- Ability to earn up to 104 hours of paid sick leave annually.
- The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
- The State of Florida provides a $25,000 life insurance policy to eligible employees.
- Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
- Tax deferred medical and childcare reimbursement accounts are available.
- Tuition waiver program to attend an approved State of Florida College or University