Work as a liaison among stakeholders to elicit, analyze, communicate, and validate requirements
Collaborate with technical and business resources to design and plan release cycles
Conduct and report on user experience performance and implement improvements
Research, track, and report on business and technological trends
Participate in strategic and leadership planning activities
Lead requirements elicitation sessions
Document user stories and acceptance criteria
Develop wireframes and working prototypes for software solutions
Collaborate with accessibility team to ensure standards are met

Bachelor’s degree in related field or equivalent experience
Minimum of 5 years of combined business analysis and UX experience
Proficient in MS Office products such as Word, Excel, PowerPoint and Visio
Strong knowledge in MS SharePoint, MS Copilot, and Power Platform (Power Apps, Power Automate and Power Virtual Agents/Power BI)
Ability to analyze and document backend system information such as data mapping and microservice components
Strong knowledge of basic and advanced business analysis techniques and strategies
Strong knowledge of product design and user experience design concepts
Strong knowledge of the Agile Framework with a focus in Scrum, Scaled Agile, and Kanban methodologies
Strong communication skills both written and spoken
Strong attention to detail, motivation, and initiative.

Senior Business Analyst, UX Designer

Key skills