Conduct daily business operations within the underwriting division.
Process transactional queues and technical queues.
Process DMV IIES tasks including support on phones and incoming paper and emails.
Handle all functions of property inspections including reviewing crystal reports, documenting PACE, and emailing hand-typed inspections.
Write program requests with management support.
Collaborate with various divisions while implementing and auditing program requests.
Assist with project support.
Conduct presentations on new programs moving into production, reviewing audit and implementation plans.
Conduct team cross training.
Perform quarterly review of agent lobby specific to all forms for all lines of business.
Quarterly review of statistical data submission to ISO/AAIS.
Conduct monthly bill verification.
Maintain user accounts for vendor management.
Provide audit support for program moved impacting the underwriting division.
Review and update a wide variety of reports including Actuate, On Demand, AQT and Crystal.
Maintain PACE calendars for multiple lines of business.
Professionally handle incoming and outgoing customer phone other duties as assigned.

High School Diploma
2 years business or technical experience
Knowledge of personal lines underwriting including applications, endorsements, renewals, and cancellations for one line of business.
Working knowledge of PACE, underwriting procedures, and workflow processes.
Good computer skills and technical proficiency in Crystal and MS Office Suite.
Good analytical and problem-solving skills.
Good organizational, multi-tasking, and prioritization skills.
Communication skills.
Professional approach to working independently or within a team.

Technical Underwriting

Key skills