Campaign Execution: Own end-to-end execution of brand campaigns. Ensure all campaigns launch on time and without errors, coordinating closely with Business Development and Customer Success
Build with AI: using our internal AI tools to create your own SQL queries to improve efficiency, for example. With team support, you'll learn how to combine your own judgment with AI to maximize impact.
Campaign QA: QA campaign inputs like copy, tracking links, images, and tags — and flag or resolve gaps proactively.Campaign Optimization: Collaborate with the insights team on the implementation of A/B testing and budget shifting to improve campaign performance.
Monitoring and pacing: Monitor pacing and performance, surfacing risks to delivery, and partnering with Customer Success Managers to troubleshoot in real-time
Content calendar management: Coordinate with Growth and Merchandising team on the Marketplace content calendar, ensuring campaigns are properly booked and launched as planned
Knowledge management: Maintain and improve process documentation to support consistency and scale
Push campaigns: Deploying push campaigns via Braze tied to key Marketplace initiatives

2-5 years of work experience in operations, project management, campaign management, or equivalent roles
Detail-oriented and organized, with a knack for catching small errors before they become problems
Excellent at prioritizing in fast-paced environments, managing multiple campaigns and stakeholders at once
Comfortable working independently and navigating ambiguity
Familiarity with HTML and Google Suite
Knowledge of Amplitude, Salesforce, and Braze is a strong plus
Strong communicator — clear, timely, and proactive with both technical and non-technical partners
Experience working at a startup or in a lean, cross-functional environment
Ad Ops experience is not necessary; we have a strong preference for candidates with prior experience in operational roles (e.g., program or project coordinator)

An immediate opportunity to make an impact on our users and the business we’re building
A get-stuff-done culture that is also fun and caring
Work that really is helping people with meaningful challenges
Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn. The team meets in-person for optional retreats.
20 Days of PTO
4% 401K match
$10k lifetime spend towards Carrot Fertility
Excellent Medical, Dental and Vision options

Ad Operations Analyst

Key skills