Specialist, Class Action Communications

Role Overview

• Monitor and manage the community's social media channels on a daily basis
• Identify and track sensitive or high‑risk issues
• Support broader digital engagement, including content planning and webinar support
• Maintain accurate records of interactions and decisions

Requirements

• Up to 3 years of experience in communications, public relations, community relations, or a related field
• Degree or certificate in communications, public relations, marketing, or a similar discipline
• Strong written and verbal English skills
• French language skills considered an asset
• Knowledge of plain language principles and trauma‑informed approaches
• Working knowledge of social media platforms
• Experience with social media management tools such as HubSpot, Hootsuite, Meltwater Engage, or similar
• Ability to travel occasionally for meetings

Benefits

• Starting annual compensation of $XX,000 to $XX,000, including a competitive benefits package.