Provide full administrative support for the entire Living Benefits Claims Department.
Main contact for our Living Benefit insurance partners.
Sorting, screening and entering of incoming mail, including fax and emails on the Claims Tracking System.
Customer service and handling phone calls and emails as the main contact for the claims department.
Setting up new claims.
Picking up and sorting benefit and medfee cheques and putting them in proper envelopes.
Handling letters regarding our stale-dated cheques.

Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs.
Excellent keyboarding skills; Good reading comprehension; Basic PC computer & Microsoft Office skills; Excellent communication skills; Strong customer service skills; Comfortable working in a technology based environment.
A minimum of 1 year of cumulative work experience.
A high school diploma.

Career Development : Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community : We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Claims Assistant, Bilingual

Key skills