Provide day-to-day leadership, oversight, and performance management for a team of QA Analysts
Define and implement a strategy for AI-assisted manual testing that enhances exploratory depth, risk discovery, and test design efficiency
Enable QA Analysts to leverage AI tools for test case ideation, scenario expansion, regression gap analysis, and defect clarity, while maintaining human accountability for validation decisions
Set clear priorities, ensure accountability, and maintain consistent execution standards across projects
Lead risk-based test planning to ensure critical workflows and customer-impacting functionality are thoroughly validated
Oversee release readiness activities, including test strategy alignment, defect triage, and quality sign-off
Represent QA in cross-functional planning, refinement, and product discussions
Partner with SDET and Engineering leaders to identify automation opportunities and improve overall test strategy
Analyze defect trends and quality metrics to drive measurable process improvements
Champion the customer experience by advocating for usability, reliability, and product integrity

8 to 10+ years of experience in software quality assurance
5+ years of managing distributed or remote quality teams
Demonstrated leadership experience managing QA Analysts or test teams
Experience refining test strategies and identifying opportunities for process and automation alignment
Proven ability to collaborate effectively with cross-functional teams in a fast-paced environment
Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
1 to 3 years of professional experience leveraging AI-assisted tools for test case development and or test execution

QA Manager, Validation & Test Strategy

Key skills