About this role
Role Overview
- Provides telephone counseling services or referral services for crisis situations; maintains familiarity with resources on a statewide basis for purposes of referral
- Provides information necessary to ensure that all alleged reports of child abuse/neglect are entered into the computer terminal
- Monitors incoming written reports for CPS units
- Translates and interprets, both orally and in writing, for Spanish speaking clients regarding services available and the proper completion of forms.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Requirements
- Preferably requires a master's degree in social work; or a master's degree in a related human service field, supplemented by one year of directly related professional casework/ case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field;
- Requires a bachelor's degree in social work and one year of directly related professional casework/ case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field;
- Requires a bachelor's degree in a related human service field and two years of directly related professional casework/ case management experience related to family preservation, family reunification, adoption, youth development, counseling and advocacy services or a related field.
- Requires the ability to speak and write Spanish at a colloquial skill level including the ability to speak, understand and write English and Spanish effectively and translate between the two languages.
Benefits
- A Pension Program
- Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually
- (10 days in year one of employment)
- Personal, Sick, & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually, 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program
- A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)